Plug Status

The Plug Status can be viewed on your Plugs tab.  
For the initial Plug submission, click on Execute Manual (choose Update All checkbox next to Execute Manual option) to bring the products into your cart the first time. The processing time will vary based on the number of products in the file. When complete, you will see the Plug Submission Status where the green check is successful, the red X means it was not successful. There will be a timestamp and amount of products submitted after each submission.
If the Plug had an error, complete a Support ticket for the Technical Team to further investigate and troubleshoot. Common reasons for Plug failure are due to duplicate products in the vendor file, poorly formatted vendor file data, and if the file extension is not accurate for the actual data format of the file.
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